1. Overview
This Privacy Policy describes how personal information is collected, stored, and used when individuals visit this website or contact us in Canada. It aims to ensure transparency and provide a clear understanding of data-handling practices. All information is managed responsibly and in accordance with Canadian privacy and data protection laws. The policy applies to all interactions and data submitted through contact forms, messages, or phone communications.
2. Information We Collect
We may collect basic contact details such as name, email address, and phone number when someone sends an enquiry or uses a contact form. Technical data such as browser type, approximate location, and device information may also be collected for analytics and security. We do not collect sensitive personal information or financial details. Individuals should only provide information necessary to respond to their enquiry.
3. Purpose of Data Use
Collected data is used solely to respond to enquiries, provide requested information, and improve website functionality. It may also be used to maintain website stability, prevent misuse, and support essential analytics. We do not sell, share, or lease personal information to third parties. All use remains consistent with the purposes stated in this policy.
4. Legal Basis for Processing
Data is processed under lawful bases such as consent, legitimate interest, or to fulfil a specific request. Consent applies when individuals voluntarily submit their information. Legitimate interest may include activities like website improvement and ensuring security. When another legal basis is required, it will be communicated before any processing occurs.
5. Data Retention
Personal data is retained only for as long as necessary to achieve the purpose for which it was collected. Once correspondence or a request is resolved, related data is deleted or anonymised within a reasonable timeframe. Certain administrative or security-related records may be stored securely for compliance and reviewed periodically. Data that is no longer needed is removed from all active systems.
6. Security Measures
Appropriate technical and organisational safeguards are applied to protect personal information from unauthorised access, loss, or misuse. Access to data is limited to personnel or service providers who require it for operational purposes. Systems are regularly reviewed to maintain suitable protection levels. While no method is entirely risk-free, reasonable precautions are taken to reduce potential threats.
7. Data Access and Individual Rights
Individuals in Canada have the right to access, correct, or request deletion of their personal information where applicable. Requests can be made using the contact details provided below. We respond within a reasonable period and aim to handle all data-related enquiries transparently. Some data may need to be retained for legal or administrative reasons.
8. Updates to This Policy
This Privacy Policy may be revised from time to time to reflect regulatory or operational changes. The latest version replaces previous editions and becomes effective once published. Significant updates will be clearly indicated in the revised text. Users are encouraged to review this page occasionally to stay informed about data handling practices.
Contact Information
Address: 32 Kimmins Ct, Kanata, ON K2K 2M4, Canada
Phone: +1 613-599-7128
Email: info@quilvenarox.com
